Our Services
- our services
Practical systems. Skilled people. Measurable results.
We help organisations across industries design, implement and sustain business management systems and equip their teams with the skills to make them work.
Explore our academy programs, consultancy services and assessment options.
How We Deliver
Academy
- In-house Training
- Public Workshops
- Certification
Consultancy
- Coaching
- Mentoring
- Advisory
- System Design
Assessment
- 1st/2nd Party Audits
- Surveillance Readiness
- What We provide
Explore Our Academy Programs,
Consultancy Services and Assessment Options
We help organisations across industries design, implement and sustain business management systems and
equip their teams with the skills to make them work.
8 Core Programs
Structured programs, tools, and frameworks designed to close capability gaps and strengthen operational resilience.
Academy
Hands-on courses and structured certification pathways across quality, safety, excellence, and leadership.
Consultancy & Assessment
Practical advisory services, system design, and independent audits tailored to your organisation’s needs.
8 Core Programs
1. International Standards & Compliance
- Quality (ISO 9001)
- Environment (ISO 14001)
- Food safety (ISO 22000)
- Occupational Safety & Health (ISO 45001)
- Anti-Bribery Management System - ISO 37001
2. Fundamental Problem Solving
- 7 QC Tools & 7 QC Techniques
- Structured decision-making
- 8 Disciplines
- Mistake-proofing & Root Cause Analysis
3. Process Excellence
- 5S, Lean & Kaizen
- Process mapping
- Value stream improvement
- Operational performance metrics
4. Strategic Planning & Governance
- SWOT analysis
- Strategy workshops
- Corporate culture & change planning
- KPIs, risk management & BCM
5. Human Capital Development
- Performance coaching
- Communication skills
- Time management & delegation
- Effective leadership & presentation
6. Customer Centric Programs
- Sales & negotiation skills
- Customer journey mapping
- Communication skills
- Customer service excellence & complaints handling
7. Integrated Management Systems
- Design & implementation of combined QHSE and operational systems
- System integration for efficiency and reduced duplication
8. Sector Specific Solutions
- Manufacturing management systems & best practices
- Customized programs for food, services, environment
Academy
Quality Management Skills
- QMS01 ISO 9001:2015 Awareness
- QMS02 ISO 9001:2015 Process Approach & Risk Based Internal Auditing
- QMS03 ISO 19011 Guidelines for Auditing Management Systems
- QMS04 ISO 9001:2015 IDI (Interpretation, Documentation & Implementation)
- QMS05 ISO 9001:2015 Documentation Control Made Easy
- QMS06 ISO 9001:2015 Leadership Engagement
- QMS07 ISO 9001:2015 Risk Based Thinking
- QMS08 ISO 9001:2015 Strategic Mapping
- QMS09 Effective QMR (Quality Management Representative)
- QMS10 Effective Management Review Meeting
- QMS11 Lead Auditor
Environmental Management System
- EMS01 ISO 14001:2015 Awareness
- EMS02 ISO 14001:2015 Internal Auditing
- EMS03 ISO 14001:2015 IDI
- EMS04 ISO 14001:2015 EMS Aspect and Impact Analysis
- EMS05 ISO 14001:2015 EMS Chemical Management
- EMS06 ISO 14001:2015 EMS Waste Management
- EMS07 ISO 14001:2015 EMS Emergency Response & Preparedness
- EMS08 ISO 14001:2015 EMS Legal & Other Requirements
- EMS10 ISO 14001:2015 Risk Based Thinking
Anti-Bribery Management System
- ABMS01 ISO 37001 Awareness
- ABMS02 ISO 37001 Internal Auditing
- ABMS03 ISO 37001 IDI (Interpretation, Documentation & Implementation)
- ABMS04 ISO 37001 Bribery Risk Assessment & Due Diligence
- ABMS05 ISO 37001 Financial & Non-Financial Controls
- ABMS06 ISO 37001 Legal Requirements & Section 17A Awareness
Occupational Health and Safety System
- OSH01 OHSAS 18001:2007 Awareness
- OSH02 OHSAS 18001:2007 Internal Auditing
- OSH03 OHSAS 18001:2007 IDI
- OSH04 OSH Hazard & Risk Management
- OSH05 OSH Chemical Management
- OSH06 OSH Emergency Response & Preparedness
- OSH07 OSH Legal & Other Requirements
- OSH08 Behavioural Safety — Developing a Safe & Healthy Work Culture
- OSH09 Basic First Aid & CPR
- OSH10 Safety & Health Committee Training
- OSH11 OSH Accident & Incident Investigation
- OSH12 Warehouse Safety
- OSH13 Contractor Penalty System
- OSH14 Stop Work Authority
Company Wide Platform & Standardized Problem Solving
- QIT01 7 QC Tools for Problem Solving
- QIT02 7 New QC Tools
- QIT03 Mistake Proofing with Poka Yoke
- QIT04 Root Cause Analysis
- QIT05 Statistical Process Control (SPC)
- QIT06 FMEA — Failure Mode Effects Analysis
- QIT07 Design Of Experiments (DOE)
- QIT08 Eight Disciplines (8D) in Problem Solving
- QIT09 Quality Function Deployment (QFD)
- QIT10 Total Quality Management (TQM)
- QIT11 Effective Management Representative
- QIT12 Acceptance Sampling
- QIT13 MSA — Measurement System Analysis
- QIT14 Essential QA
Process Excellence
- PE01 Lean Approach
- PE02 5S House Keeping – Implementation
- PE03 5S House Keeping – Auditing
- PE04 Value Stream Mapping (VSM)
- PE05 Heijunka – Line Balancing
- PE06 Gemba KAIZEN
- PE07 6 Sigma program introduction and key imperatives
- PE08 Process Mapping & SIPOC
Strategic
- ST01 Strategic Corporate Culture
- ST02 SWOT Analysis
- ST03 Balanced Score Card
- ST04 Key Performance Indicators (KPIs)
- ST05 Enterprise Risk Management (ERM)
- ST06 Business Continuity Management (BCP & DRP)
- ST07 Strategic Mapping
Integrated Management Systems
- IMS01 Integrated Management Systems Awareness (ISO 9001, ISO 14001 & OHSAS 18001)
- IMS02 Integrated Management Systems Internal Auditing (ISO 9001, ISO 14001)
- IMS03 Integrated Management Systems Internal Auditing for EHSQ (ISO 9001, ISO 14001 & OHSAS 18001)
- IMS04 Planning & Implementation of Integrated Management System for EHSQ (ISO 9001, ISO 14001 & OHSAS 18001)
- IMS05 ISO 14001 & OHSAS 18001 Integrated Management System Awareness
- IMS06 Identification of Environmental Aspect & Impact and Occupational Health & Safety Risk
- IMS07 EHS Legal and Other Requirements
Human Capital Development
- HC01 Leadership, Management & Motivation for Front Line Leaders
- HC02 People Skills – Influencing People to Achieve Results
- HC03 Understanding others via Personality Assessment
- HC04 Effective Supervisory Skills
- HC05 Tick Tock – Time Management
- HC06 Train-The-Trainer
- HC07 Power Presenter
- HC08 Conversational English
- HC09 Technical Report Writing
- HC10 Meetings That Matters – Effective Meetings
- HC11 Employee Competency Development
- HC12 Office Management
Consultancy & Assessment
Smarter Systems. Stronger Businesses.
Ascenda Consulting Sdn Bhd develops and implements business management systems for the continued success and growth of business organizations. Whether you need to implement new systems or improve your current systems, we collaborate with you to evaluate, develop and launch robust systems that aim for effectiveness and increased efficiency.
What are Business Management Systems?
These systems serve as the backbone of a company’s operations. They include international standards such as ISO 9001, ISO 14001, ISO 45001, MS 1722, GDP, ISO 22000, ISO 50001, and process excellence tools like Lean, Problem Solving, Decision Making, 7 QC Tools, Kaizen, FMEA, Mistake Proofing, KPIs, Leadership, Time Management and more.
What consultancy services can you choose from?
Our knowledge base spans multiple industries — offering best practices, proven tools and tailored solutions. No business is too large or too small. You’re in good hands.
- Take the First Step
Start Your Growth Journey With Ascenda
Your business transformation begins with one conversation. Partner with Ascenda to gain clarity, strategy, and measurable results that drive sustainable success.
